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Free Shipping for orders over $49 within NZ

FAQs

What is your Cancellation Policy?

If you change your mind after purchasing an item and it has not yet been dispatched, we will be happy to refund the item. If the item has already been dispatched the item will need to be returned before a refund can be made.

What is your Returns Policy?

We will be happy to refund any items that have not been opened within 30 days of purchase date. Unless the items are faulty the return shipping postage cost will be borne by the purchaser.

What is your Shipping Policy?

New Zealand: We ship within New Zealand for free for orders over $49. Shipping will cost $5.99 for orders costing less than this amount.

Australia: We offer express shipping with DHL Express for $33.

Mainland China: We provide free shipping for orders over $99. Orders less than this amount will incur a $7.99 shipping fee.

South Korea: We offer shipping for $15 per order.

Shipping to Asia/Pacific Region: We offer express shipping with DHL Express for $42 to Bangladesh, Cambodia, Hong Kong, Japan, Laos, Macao, Malaysia, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam, Cook Islands, Fiji, New Caledonia, Papua New Guinea, Samoa and Tonga.

USA/Canada: We offer express shipping with DHL Express for $46.

UK/Europe: We offer express shipping with DHL Express for $58.

Rest of the World: We offer express shipping with DHL Express for $110.

Please contact us for alternative shipping solutions.

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